Our Quality Promise
Competence is no coincidence: That is why we have committed ourselves to unconditional quality - in service, in teaching and in management.
The results are convincing: High-quality education
Ensuring results and safeguarding values
Qualified and responsible educational institutions are a decisive factor for the future of a society and for innovative business locations. But competence and skills do not come by chance. That is why we have committed ourselves to total quality – in all our services, instruction and management.
A quality management system always depends on the full commitment of all employees to adhere to it, to remain open to feedback and willing to learn. Based on internationally recognized standards, our quality assurance is always focused on the relevant needs of our customers and on the requirements of the professional world. For us, quality means customer satisfaction.
That is why we guarantee professionally implemented education and training programs, while our customers also make an essential contribution to their success. Optimized processes, a high level of transparency, strong motivation and continuous innovations ensure optimum cost-effectiveness. The certification benefits our customers, the company and our employees alike.
„Professional design, target-oriented implementation, review of achievements and continuous improvement are the cornerstones of successful education and integration work of ESO Education Group.“
Petra Kaltofen
Head of Integrated Quality Management
The first certification
We were the first institution in the field of education to receive a certificate fo rour quality management system according to international standards – DIN EN ISO 9001 – from CERTQUA. CERTQUA leads the market for certification companies in the area of education and has been accredited accordingly. Its partners are leading associations of the German economy: the Federation of the German Employers‘ Associations (BDA), the Association of the German Chambers of Commerce and Industry (DIHK), the German Central Federation of Skilled Crafts (ZDH) and the Wupperta lCircle e.V.
Established & recognized
Only providers of education that have been recognized according to AZAV, the German Ordinance on Accreditation and Admission pursuant to Social Code 3, Promotion of Employment, are allowed to work for the Federal Employment Agency and the job centers. The members of ESO Education Group are recognized according to AZAV and have long been the reliable partners of these public authorities.
Protecting resources and the environment
ESO Education Group regularly submits to an audit of its energy consumption in accordance with the statutory requirements.
State-recognized degrees
The courses and training programs at our state-approved and/or state-recognized vocational schools, technical colleges, specialized schools and professional academies are subject to the provisions of the ministries of education and cultural affairs of the relevant federal states. We fulfill these requirements on a daily basis and either prepare our students for the state-recognized degrees or conduct the final exams ourselves.
Quality assurance in higher education
The Science Council
The federal government and the governments of the German federal states are advised by the Science Council on questions about the conceptual design and content-related development of universities and on scientific and research issues. It has been conducting the accreditations of non-state universities as institutions since January 2001. This is a quality assurance procedure that is intended to clarify whether non-state university facilities are in a position to render services in teaching and research which meet recognized, scientific criteria. In this way, the Science Council controls the admission to the system of higher education.
Program accreditation
Since 2002, the FIBAA (Foundation for International Business Administration Accreditation) has awarded the seals of the German Accreditation Council for the accreditation of study programsin economics. This ensures the qualityof the degree courses as well as their continuous evaluation. Tangible evidenceof the quality practised by ESO Education Group is provided by the top places attained by our universities in surveys and official rankings of prestigious institutions for many years.
